Natalia Rutkowski, 27, was checking in for a flight from Chicago to New Jersey with her mom Anna, 58, when she said 'rude' United Airlines staff confronted her about a handbag. Mobile phone footage shows the account executive, of Lyndhurst, New Jersey, being asked to place the piece of luggage into a test rack at O'Hare International Airport. It appears to fit snugly inside the crate, but staffers are seen arguing that it is oversized. A United ...
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